organization has long been known for innovative business practices, many of
which visitors to its theme parks experience in subtle ways. For instance,
lines for rides and restaurants have signs at certain points telling how long
the wait will be from that position - 15 minutes, 30 minutes, etc. Except
the times are exaggerated. Usually the wait is somewhat shorter.
are following the business precept of "under-promise,
over-deliver." Most businesses take the opposite tack and say
anything to mollify customers even if there's little chance of fulfilling the
In this month's issue of Supply House Times, read about the following features: Plumbers Factory & Supplies' Chris Reynolds is ready to help take industry into next phase and Forte shareholders emphasize preferred vendor relationship.