Tankless water heater manufacturer Rinnai America Corp. is
ramping up its marketing efforts as part of a consumer education campaign to
teach consumers about the benefits of tankless water heaters.
Tankless water heater manufacturerRinnai
America Corp.is ramping up its marketing efforts as part of a
consumer education campaign to teach consumers about the benefits of tankless
water heaters. The company’s new commercial positions traditional tank-style
water heaters as energy wasting appliances, while the upgraded website features
detailed tankless water heater benefits and purchasing information in an
easy-to-understand format, to offer consumers tools to choose the right Rinnai
product for their needs.
The company cites internal survey
and research results that show most consumers in North America are still
unfamiliar with tankless water heaters. “We realized that we have the perfect
opportunity to educate consumers about the benefits of tankless water heater
technology and why Rinnai is the best choice for them,” saidPhil
Weeks, general manager of Rinnai America.
The education efforts will consist of a two-step process.
First, the commercial will air nationwide on television channels such as HGTV.
It cleverly reaches out to consumers and makes them aware of a household
problem of waste energy by following the morning routine of a homeowner. Then
it directs consumers to the Rinnai website, where they can find further
detailed information about tankless water heaters.
The new site includes the company’s complete product
portfolio, including its direct-vent wall furnaces, gas fireplaces, hydronic
air handlers and cooking appliances. “Online research plays a huge role in the
home products purchasing process, so we took great care to make the new Rinnai
Web site very informative and consumer-friendly,” saidKelly
Matheny, Rinnai’s e-business manager.
The
site also features a dealer locator and a calculator for determining which
Rinnai tankless water heater model is appropriate for a specific home. In
addition, consumers can sign up to have a Rinnai registered dealer contact them
regarding product installation. A separate section promotes special offers,
rebates and incentives available to consumers, including information aboutthe
company’s leasing program.
An online pressroom
contains the latest Rinnai news and recent media clips featuring Rinnai
products. The site also houses customer support designed to assist in resolving
product issues by connecting customers with Rinnai’s 24-hour call center and
providing a list of nearby Rinnai registered service providers.
Source: Rinnai
America Corp.