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Column

2008 AHR Expo Part 2

There will be no drop-in replacements for R22 in residential air conditioners and heat pumps.

by Jim Wheeler


The Do’s And Don’ts Of Loyalty Programs

Beware of simply “giving stuff away” to make customers happy.

by Joan Adams


Letter From The ASA President: Do You Know What I Know?

As President of ASA, I get to travel all over the country, visit other distributors, speak to large groups of people, go to Washington, D.C., and walk The Hill on behalf of our industry, and probably most rewarding is I get to tell people about ASA and all the great things we do.


The Essentials Of Profitable Showroom Sales

Sales is one of the things Hank Darlington feels passionate about regarding showrooms.

by Hank Darlington


Is Global Sourcing Losing Its Luster?

The stage is set for U.S. manufacturers to regain some lost clout.

by Jim Olsztynski



















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