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Youth Does The Serving
Western Water Works has grown 10-fold since 1995 with a work force averaging 31.5 years in age.

by Jim Olsztynski

2008 PREMIER 150 ― Facing Challenges
Continued consolidation coupled with the housing slump in the U.S. resulted in flat or lower sales for many PHCP wholesalers in 2007.

Column 
2008 AHR Expo Part 2
There will be no drop-in replacements for R22 in residential air conditioners and heat pumps.

by Jim Wheeler

The Do’s And Don’ts Of Loyalty Programs
Beware of simply “giving stuff away” to make customers happy.

by Joan Adams

Letter From The ASA President: Do You Know What I Know?
As President of ASA, I get to travel all over the country, visit other distributors, speak to large groups of people, go to Washington, D.C., and walk The Hill on behalf of our industry, and probably most rewarding is I get to tell people about ASA and all the great things we do.


















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